Privacy Policy

Effective Date: 13/01/2025

Nextgent (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information in compliance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

By accessing or using our Website, you agree to the terms of this Privacy Policy.

1. What Information We Collect

We may collect the following types of personal information:

  • Personal Identifiable Information (PII): Name, email address, phone number, and other contact details you provide to us.

  • Usage Information: Information about how you use our Website, including IP address, browser type, device information, and browsing behavior.

  • Transaction Information: Details of purchases, payments, or services accessed via our Website.

In some cases, we may collect sensitive information (e.g., health or financial data) only with your explicit consent.

2. How We Collect Information

We collect information through the following methods:

  • Information you provide directly to us (e.g., when filling out forms, signing up for services, or contacting us).

  • Automated technologies, such as cookies and tracking tools, to monitor Website activity.

  • Third-party services (e.g., payment processors or analytics providers) where permitted by law.

3. How We Use Your Information

We use your personal information for purposes including, but not limited to:

  • Providing and improving our products, services, and Website functionality.

  • Communicating with you about updates, promotions, or customer support inquiries.

  • Processing transactions and payments.

  • Complying with legal obligations and resolving disputes.

We will not use your personal information for purposes other than those outlined in this Privacy Policy without obtaining your consent.

4. Disclosure of Information

We may disclose your personal information to:

  • Service providers, contractors, and partners who assist us in delivering our services.

  • Regulatory authorities, law enforcement, or other entities as required by law.

  • Third parties with your explicit consent.

We will take reasonable steps to ensure these parties comply with Australian privacy laws when handling your data.

5. Data Security

We take reasonable measures to protect your personal information from unauthorized access, loss, or misuse. These measures include secure data storage, encryption, and regular security audits.

While we strive to protect your data, no method of transmission over the Internet or electronic storage is 100% secure.

6. Your Rights

Under Australian privacy laws, you have the right to:

  • Access the personal information we hold about you.

  • Request corrections to your personal information if it is inaccurate or incomplete.

  • Lodge a complaint if you believe we have breached the Australian Privacy Principles.

To exercise these rights, please contact us at the details provided below.

7. Cookies and Tracking

Our Website uses cookies and similar tracking technologies to improve your user experience. You can manage your cookie preferences through your browser settings.

8. Third-Party Websites

Our Website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites and recommend reviewing their privacy policies.

9. Changes to This Policy

We reserve the right to update this Privacy Policy from time to time. Changes will take effect immediately upon posting. We encourage you to review this page periodically to stay informed about how we protect your information.

10. Contact Information

If you have any questions or concerns about this Privacy Policy or our handling of your personal information, please contact us:

Nextgent
Email: contact@nexgent.ai