Privacy Policy & Electronic Communications Consent
Electronic Communications Consent
Effective Date: 13/01/2025
This Electronic Communications Consent (“Consent”) outlines your agreement to receive all communications, notices, and disclosures from Nexgent (“we,” “us,” or “our”) electronically, rather than in paper form.
By using Nexgent’s services, including our website, application, or any associated products (collectively, the “Services”), you consent to receive all communications relating to your use of the Services in electronic form, as detailed below.
1. Scope of Consent
You agree that all agreements, disclosures, notices, documents, records, and other communications (collectively, "Communications") we provide to you electronically satisfy any legal requirement that such Communications be in writing. This includes, but is not limited to:
Terms of Service and Privacy Policy updates
Regulatory and legal disclosures
Notices regarding your use of Nexgent’s Services
Marketing and promotional materials (where permitted by law)
Token-related updates, transactional alerts, and agent activity notifications
2. Method of Communication
We may provide Communications to you by:
Email sent to the address associated with your Nexgent account
Notifications via the Nexgent platform or mobile app
Posting Communications to our website or dashboard
SMS (where you have provided consent separately)
You should maintain copies of electronic Communications for your records.
3. Withdrawing Consent
You may withdraw your consent to receive electronic Communications at any time by emailing us at contact@nexgent.ai. If you withdraw consent, we reserve the right to limit or terminate your access to certain Services that require electronic Communications.
Please note that withdrawing consent does not apply to Communications we are legally required to provide electronically or that relate to ongoing Services unless you discontinue use of the platform.
4. System Requirements
To receive and retain electronic Communications, you must have:
A device with internet access
A current web browser capable of viewing HTML and securely handling cookies
A valid email address on file with Nexgent
Access to a printer or the ability to download and save documents
If your contact details or system requirements change, it is your responsibility to update your Nexgent account settings accordingly.
5. Acknowledgment and Consent
By creating an account, using our Services, or otherwise indicating your consent, you confirm that you have read and understood this Electronic Communications Consent, and you consent to receiving Communications from Nexgent electronically.
Privacy Policy
Effective Date: 13/01/2025
Nextgent (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information in compliance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.
By accessing or using our Website, you agree to the terms of this Privacy Policy.
1. What Information We Collect
We may collect the following types of personal information:
Personal Identifiable Information (PII): Name, email address, phone number, and other contact details you provide to us.
Usage Information: Information about how you use our Website, including IP address, browser type, device information, and browsing behavior.
Transaction Information: Details of purchases, payments, or services accessed via our Website.
In some cases, we may collect sensitive information (e.g., health or financial data) only with your explicit consent.
2. How We Collect Information
We collect information through the following methods:
Information you provide directly to us (e.g., when filling out forms, signing up for services, or contacting us).
Automated technologies, such as cookies and tracking tools, to monitor Website activity.
Third-party services (e.g., payment processors or analytics providers) where permitted by law.
3. How We Use Your Information
We use your personal information for purposes including, but not limited to:
Providing and improving our products, services, and Website functionality.
Communicating with you about updates, promotions, or customer support inquiries.
Processing transactions and payments.
Complying with legal obligations and resolving disputes.
We will not use your personal information for purposes other than those outlined in this Privacy Policy without obtaining your consent.
4. Disclosure of Information
We may disclose your personal information to:
Service providers, contractors, and partners who assist us in delivering our services.
Regulatory authorities, law enforcement, or other entities as required by law.
Third parties with your explicit consent.
We will take reasonable steps to ensure these parties comply with Australian privacy laws when handling your data.
5. Data Security
We take reasonable measures to protect your personal information from unauthorized access, loss, or misuse. These measures include secure data storage, encryption, and regular security audits.
While we strive to protect your data, no method of transmission over the Internet or electronic storage is 100% secure.
6. Your Rights
Under Australian privacy laws, you have the right to:
Access the personal information we hold about you.
Request corrections to your personal information if it is inaccurate or incomplete.
Lodge a complaint if you believe we have breached the Australian Privacy Principles.
To exercise these rights, please contact us at the details provided below.
7. Cookies and Tracking
Our Website uses cookies and similar tracking technologies to improve your user experience. You can manage your cookie preferences through your browser settings.
8. Third-Party Websites
Our Website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites and recommend reviewing their privacy policies.
9. Changes to This Policy
We reserve the right to update this Privacy Policy from time to time. Changes will take effect immediately upon posting. We encourage you to review this page periodically to stay informed about how we protect your information.
10. Contact Information
If you have any questions or concerns about this Privacy Policy or our handling of your personal information, please contact us:
Nextgent
Email: contact@nexgent.ai